Trade Up not working

[bsctlc]

I Love Valentine Hearts and have been playing it since I found it on Egg Factory which I also like and have played for years.  Since the Super Rare were released, I had to go back and complete my collections like most people I am sure.  Well everything was going great but now the Trade Up to the Rare Hearts has stopped for me.  I have updated the page twice.  I even waited overnight  before posting this thread just hoping that everything had updated.  I have not cleared my cache but I plan on trying that after posting this.  I do not believe that is the problem because your game did not give me "The Special Heart".  Your software should be working whether I can see it on my page or not.  I also Traded Up two different Uncommon Hearts to see if that worked.  Wasting one of course but thought I would try and see if it was tied to a particiular location on the page.

Please fixed the errror and updated my page at your earliest convenience.  

bsctlc
Brenda cusker
[e-mail]